In the role of Security Systems Operations Manager (Access Control, CCTV, Intrusion) you be challenged to effectively Lead our Security Installation department. You will play an integral role on the Management Team and have significant input regarding the overall direction of the Security Installation department. Network Cabling Services (NCS) is looking for a results-driven Security Systems Operations Manager (Access Control, CCTV, Intrusion) in the Houston area who values the things we value! If you are someone who values Quality, Service, Communication, Safety and Integrity, are committed to ongoing learning and development, and you share the same passion we do for achievement and overcoming challenges, you just may be the perfect fit for us!
Job Responsibilities of a Security Systems Operations Manager (Access Control, CCTV, Intrusion):
- Oversee entire Security department operations
- Manage all Security department personnel
- Project estimate and contract approvals
- Conflict resolution between Project Managers and other department staff
- Manage and resolve customer escalations
- Participate with Human Resources in disciplinary process and implementation of company policies
- Project gross profit attainment
- Project quality and NCS standard consistency
- Status reporting
- Scheduling and utilization (resource loading)
- Personnel development/training coordination
- Incentive pay approval
- Maintain current industry knowledge and certifications
- Drive on company business and assume responsibility of a company vehicle as needed and allowed
- Represent NCS with professionalism and integrity
- Perform all assigned duties safely adhering to the highest quality standards
- Provide the highest level of customer service with continuous communication (verbal and written)
- Perform all functions of the position and other duties that may be assigned
What does it take to be successful as a Low Voltage Security Operations Manager (Access Control, CCTV, Intrusion):
- Bachelor’s Degree (B.A.) and/or ten years related experience and training; or equivalent combination of education and experience
- Ten + years of related industry experience
- 5+ years of Operations Management or 10+ years of Security Project Management Experience; or equivalent combination
- Possession of recognized industry related certifications is preferred
- Current, valid driver’s license
- Ability to travel
- Authorized to work in the United States.
- Excellent written and verbal communication skills
- Demonstrated leadership skills
- Demonstrated problem solving skills
- Submit to a pre-employment background check and drug screen
Our Core Values
Quality – we take pride in our work and take ownership of the outcomes. This attitude of excellence is applicable to internal and external clients alike. We pay attention to details and strive to consistently deliver exceptional quality across all aspects of our business. Every project, every client, every time!
Communication – we believe in timely and proactive communication. We strive to consistently provide clear, concise, and complete status updates. This includes both good and bad news. We understand that open and honest communication builds trust and is the foundation for successful on-going partnerships and relationships.
Customer Service we want to build enduring relationships and get invited back time and time again to help our clients implement their projects and meet their goals. We strive to exceed our clients’ expectations by listening carefully, being responsive to their needs, and making them look good. We want to be viewed as a trusted partner and an extension of their team.
Integrity – our word is our bond. Simply stated – we will keep our promises, admit our mistakes, and take absolute ownership of outcomes. We aspire to be trusted partners to our vendors, clients, and team members.
Safety – we believe establishing a safety culture is the best way we can show that we care about our co-workers and to ensure we have a sustainable workforce. There are certain risks associated with the construction industry and establishing a safety culture is important to minimizing those risks. We strive to create an injury-free environment by identifying risks, eliminating and/or mitigating hazards, and by ongoing investment in training and development of our workforce.
Job Type: Full-time
Pay: $110,000.00 – $130,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
Ability to commute/relocate:
- Houston, TX 77034: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Work Location: In person
